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Terms of Service

The guidelines that govern your use of our website and services.

By using LUPA, you agree to our policies designed to ensure transparency, fairness, and a secure shopping experience.

1. Introduction

By accessing and using this website, you agree to be bound by these Terms of Service. These Terms apply to all users of the site.

If you do not agree to these Terms, you may not use our website or services.

2. Eligibility & Account Responsibility

You represent that you are at least the age of majority in your jurisdiction.

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Products & Personal Use

All products sold by LUPA are intended for personal use only.

Resale, redistribution, or commercial use of our products without written permission is prohibited.

We reserve the right to refuse service, cancel orders, or limit quantities at our sole discretion.

4. Pricing & Order Acceptance

Prices are subject to change without notice.

We reserve the right to correct pricing errors, modify products, or discontinue items at any time.

We may cancel or refuse any order if we suspect fraud, unauthorized activity, payment issues, or pricing inaccuracies.

5. Shipping & Delivery

Delivery times are estimates only and are not guaranteed.

LUPA is not responsible for delays caused by carriers, customs processing, weather conditions, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information. We are not liable for lost shipments due to incorrect addresses provided at checkout.

6. Returns & Warranty

Returns and warranty claims are subject to our posted Return Policy and Warranty Policy.

We reserve the right to deny returns that do not meet eligibility requirements.

7. Chargebacks & Fraud Protection

We actively monitor transactions for fraud.

Unauthorized chargebacks or fraudulent disputes may result in account suspension and legal action where permitted by law.

By completing a purchase, you agree to contact us first to resolve any issue before initiating a chargeback with your payment provider.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and designs, is the exclusive property of LUPA.

Unauthorized reproduction, copying, distribution, or commercial use is strictly prohibited.

9. Limitation of Liability

LUPA shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Products must be used responsibly and in accordance with their intended purpose.

Our total liability shall not exceed the amount paid for the product in question.

10. Indemnification

You agree to indemnify and hold harmless LUPA from any claims, damages, liabilities, or expenses arising from your misuse of our products or violation of these Terms.

11. Modifications to Terms

We reserve the right to update or modify these Terms at any time.

Changes take effect immediately upon posting on this page.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction in which LUPA operates.

Contact

If you have any questions regarding these Terms, contact:

support@lupaofficial.com

Last updated: February 16, 2026