Introduction

LUPA operates this website and store to provide a secure and curated shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

• Contact details (name, email address, shipping address, phone number)
• Payment information (processed securely through payment providers)
• Account information
• Transaction details
• Device and browsing information
• Customer support communications

How We Use Your Information

We use your personal information to:

• Process and fulfill orders
• Provide customer support
• Improve our services and user experience
• Communicate order updates
• Prevent fraud and maintain security
• Send marketing communications (if you opt in)

Sharing of Information

We may share your information with trusted service providers such as:

• Shopify (our e-commerce platform)
• Payment processors
• Shipping carriers
• Analytics providers

We do not sell your personal information.

Data Security

We take reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request corrections
• Request deletion
• Opt out of marketing communications

To exercise these rights, contact us at support@lupaofficial.com.